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FUTURE STATE RECEPTION (PHONE SYSTEM (Message procedures, Call transfer…
FUTURE STATE RECEPTION
STAFFING
Always someone at Reception
Roster
Take bookings
Ergonomic furniture
In/Out board
PHONE SYSTEM
Message procedures
Call transfer system
VOIP system
Wireless headset
Voicemail
Professional greeting
Broadband
Customer directed
Answered promptly
VISITORS
Visitor management system
Health and safety
Evacuation
Waiting area
Reading material