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L05 (Designs of business communications (Characters that inform design…
L05
Designs of business communications
Characters that inform design
Purpose
Content
Available resources
Audience
Business Functions
Quality of paper/card
Colour/Black and White
Hard copy/ Electronic copy
Timescales
Cost of Consumable
Ease/ cost distribution
Different Types of Communication
Formal communication
Meetings,documentation,reports,publications
Verbal communication
Non-Verbal Communication: body language, gestures,
Verbal: Speech, Hand Signs, Phone calls
Electronic communication
Text messages, Email, Video conferencing, phone, fax, social media
Business Communication fit for purpose
Social media
Instagram
Facebook
Twitter
Snapchat
Whatsapp
Email