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Mambu or Manual (New Lead (1st Contact (Reached (Agrees to send KYCs (KYCs…

- - - - Agrees to send KYCs
        
        KYCs Submitted
        
        DD and
        Approval
        
        Send approval notification
        
        Sale
        
        After Sale
        
        1 more item...
        
        KYCs not submitted
        
        Follow-up call,
        email and SMS
        
        Change of heart
        
        KYCs
        submitted
      - Not interested
        
        Send newsletters,
        notifications periodically
    - - 2nd Contact
        (Call, email and SMS)
        
        Not reached
        
        3rd Contact
        (Call, email and SMS)
        
        Not reached
        
        4th Contact
        (Call, email, SMS)
        
        Not reached
        
        1 more item...