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Productive & Unproductive Behavior (3. Counterproductive Behavior…
Productive & Unproductive Behavior
1. Productive Behavior: Task Performance
Personal characteristics
Locus of Control
Age
Traits
Job characteristic
Incentive systems
Employee wants the incentives
There are few constraint
Employee can perform better
Motivation
Design of technology
Ability
2. Organizational Citizenship Behavior (OCB)
categories of behavior
Altruism
Compliance
divisions of OCB
OCB-Individual
OCB-Organizational
3. Counterproductive Behavior
Lateness
Work family conflict
National culture
Distance
Job dissatisfaction
Turnover
Job dissatisfaction
Employee & supervisor problem
Abscence
Dissatisfaction about Job
Absence Policy
Personal Characteristic
Child care resposibility
Personal responsibility
Aggression
Contagious
Verbal or Physical
Destroying property
Doing work incorrectly
Theft
Sabotage
Hidden destruction of property
Causes
Person
Trait anger
Negative affectivity
Locus of Control
Situation
Stressful
Inducing negative emotion
Those who work their land will have abundant food, but those who chase fantasies have no sense.
Proverbs 12:11
~ SOLI DEO GLORIA ~