Small group Comm:
Small group properties:
Types of small groups:
Group cohesion and climate: the togetherness and aspects of environment within a group, respectively.
Characteristics: group dynamic depends on the purpose of, people in, and goal of the group.
Ups and downs of small groups:
Task-oriented group: formed to solve a problem, promote a cause, or generate ideas or information.
Relation-oriented groups: formed to promote interpersonal connections and are more focused on quality interactions that contribute to the well-being of group members.
Ups: shared decision making, shared resources, synergy, and exposure to diversity.
Downs: lack of feedback, input, questioning, and proposals for alternatives.
Problem Solving: involves thoughts, discussions, actions, and decisions that occur from the first consideration of a problematic situation to the goal.
Problem solving process:
Generate possible solutions
Evaluate solutions
Analyze the problem
Implement and Assess the Solution
Define the Problem
Decision making
Decision-making Techniques:
Brainstorming should come first:
Wild and crazy ideas are encouraged.
Quantity of ideas, not quality, is the goal.
Evaluation of ideas is forbidden
New combinations of ideas presented are encouraged.
Discussion before decision making:
Protocol
Do a warm up session first
Eliminate duplicate ideas
Do the actual brainstorming session
Clarify, organize, and evaluate ideas.
Create a master list of ideas.
Clarify ideas as needed.
Silently and individually list ideas.
Take a secret vote to rank group members’ acceptance of ideas.
Minority rule by expert
Majority rule
Minority rule by authority
Consensus rule
Pros
Cons
Pros
Cons
Pros
Cons
Pros
Cons
Efficient in large groups
Each vote is equal
Quick
Neglects groups synergy to come up with more satisfying answers
Minority may feel alienated
Close decisions result in "buy-in"
Decision quality is higher
Experts tend to be objective
Quick
Experts can be difficult to find/pay for
Group members may feel useless
Experts must be verified
Buy-in could be high if authority is respected.
Quick
Group members may try to sway the authority or gain their attention
If authority is seen as illegitimate, leading to less buy-in
Unethical authorities could make decisions that benefit themselves and harm the group.
Higher commitment because of participation in decision
Satisfaction with decision because of shared agreement
High-quality decisions due to time invested
Difficult to manage idea and personal conflict that can emerge as ideas are debated
Decisons can be alright but not ideal.
Time consuming