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Non-Verbal Communication (Vocab (Paralanguage which is the vocalized but…
Non-Verbal Communication
Vocab
Paralanguage which is the vocalized but not verbal part of a spoken message, such as speaking rate, volume, and pitch
Mixed messages, or messages in which verbal and nonverbal signals contradict each other.
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Tie signs are nonverbal cues that communicate intimacy and signal the connection between two people.
Immediacy behaviors are verbal and nonverbal behaviors that lessen real or perceived physical and psychological distance between communicators and include things like smiling, nodding, making eye contact, and occasionally engaging in social, polite, or professional touch.
Artifacts, which are the objects and possessions that surround us, also communicate our identities.
Kinesics comes from the root word kinesis, which means “movement,” and refers to the study of hand, arm, body, and face movements
Adaptors are touching behaviors and movements that indicate internal states typically related to arousal or anxiety.
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Illustrators are the most common type of gesture and are used to illustrate the verbal message they accompany
Oculesics, which comes from the Latin word oculus, meaning “eye.” The face and eyes are the main point of focus during communication, and along with our ears our eyes take in most of the communicative information around us.
Haptics, which refers to the study of communication by touch.
Vocalics is the study of paralanguage, which includes the vocal qualities that go along with verbal messages, such as pitch, volume, rate, vocal quality, and verbal fillers.
Contradicting. Vocalic cues may contradict other verbal or nonverbal signals (e.g., a person could say “I’m fine” in a quick, short tone that indicates otherwise).
Regulating. Vocalic cues help regulate the flow of conversations (e.g., falling pitch and slowing rate of speaking usually indicate the end of a speaking turn).
Substituting. Vocalic cues can take the place of other verbal or nonverbal cues (e.g., saying “uh huh” instead of “I am listening and understand what you’re saying”).
Accenting. Vocalic cues allow us to emphasize particular parts of a message, which helps determine meaning (e.g., “She is my friend,” or “She is my friend,” or “She is my friend”).
Complementing. Vocalic cues elaborate on or modify verbal and nonverbal meaning (e.g., the pitch and volume used to say “I love sweet potatoes” would add context to the meaning of the sentence, such as the degree to which the person loves sweet potatoes or the use of sarcasm).
Repetition. Vocalic cues reinforce other verbal and nonverbal cues (e.g., saying “I’m not sure” with an uncertain tone).
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Principals
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we learn that the symbolic and abstract nature of language can lead to misunderstandings, but nonverbal communication is even more ambiguous.
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