MUDA

Defects

Motion

Overproduction

Transport and handling

Inventories

Extra Processing

Waiting

Porter

Secretary work

Quality check 1 (necessary in the event of unstable transport)

Unusable blood samples

Wrong glass vial

Actual test time is 32.5 minutes but whole process time is 1h 26.5min

Porter

Patient moved from room to room

Wrongly labeled sample

Extra blood collected

Calling

(none)

Does not provide a clear result (discovered in Quality check 2)

Sample opens/ spills/ breaks during transport

waiting for MLT

Preparing equipment for blood extraction (because the MLT has to bring it with her)

Continuous updating of internal system

Labeling

waiting for analyzer

waiting for calls

Patient record

Tracking of staff