MUDA
Defects
Motion
Overproduction
Transport and handling
Inventories
Extra Processing
Waiting
Porter
Secretary work
Quality check 1 (necessary in the event of unstable transport)
Unusable blood samples
Wrong glass vial
Actual test time is 32.5 minutes but whole process time is 1h 26.5min
Porter
Patient moved from room to room
Wrongly labeled sample
Extra blood collected
Calling
(none)
Does not provide a clear result (discovered in Quality check 2)
Sample opens/ spills/ breaks during transport
waiting for MLT
Preparing equipment for blood extraction (because the MLT has to bring it with her)
Continuous updating of internal system
Labeling
waiting for analyzer
waiting for calls
Patient record
Tracking of staff