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Maximise Accessibility To All Users (Personalization (Recover lost item…
Maximise Accessibility To All Users
Service Discovery
Community
Public Advertising
Free rides
Digital
Social Network Ads
Software Interface
User Experience
Language Options
Multi-language menu
Universal Icons
Easy to comprehend icons
Indicators for special needs
Indicators at app
By Voice Request
Screens with easy ID
Braille buttons
AIR screen
EMERGENCY
CALL-center is available for elderly passengers or kids
Biometric ID
Alert service provider that customer's phone battery is low/dead
Auto-rebooking or Auto-cancellation is available
Physical Interface
Space
Easy Boarding
Ramp
Car Tilts
Vehicle Exterior
Easy Boarding
Door Access
Auto-Door
Easy Grip
Identifying Rider/ Vice Versa
Special Beacon for Riders
Vehicle Identification
Vehicle displays customer's name
Themed Vehicle
AV has a unique persona, logo, sticker
Provide a photo of a cartoonishly a customer during booking
Vehicle Interior
Seats
Locking Mechanism
Foldable Seats
In-Car Entertainment
TV-screen with broadcast
tourism information
Safety
Emergency "STOP" Button near the passenger
compulsory First Aid box
Personalization
Value
Subscription
Price
Special Discounted Rates
saved locations
pay to speed up or update destination
fastest/most convenient routes
Recover lost item
AI software to identify a lost item
"Lost/Found item" function is available at the booking app