Customer Success Manager (Industries (Insurance (How to visualize the…
Customer Success Manager
Know which customer is active/recurring
How can I communicate with unhappy customers
How to reduce churn
How to reward customers and make them happy?
How to provide real time communication with customer on travel?
How to ensure customers are happy?
Spa and Saloon
How to run feedback campaigns and visualize NPS score?
How to visualize the earnings?
How to ensure customer has paid the premium?
How to communicate with customers consistently?
Feedback & Referrals
How to get more referrals from customers?
How to understand customer is happy?
How to communicate with customers? (Validated/Requirement)
Teleduce CSM Stakeholder
Customer Success Manager/Representative
Tools for Integration
Customers engaged in last 10 days
Customers bought services in last 10 days
Customers enquired in last 10 days
Customers who bought services/product in last 10 days for the first time
Revenue from all customers for last 10 days
Revenue from customers who bought services/products for 2 or more times in last 10 days
Customers who renewed or bought services for 2 or more time in last 10 days
Customers raised tickets with critical status in last 10 days
Customers product/service subscription ends in next 10 days
Customer who has not purchased for more than 3 months
Customer who has raised an issue/ticket in last 10 days
Customer who has purchased the services/products for 2
or more times
Customer who refers others
Customers who has given critical feedback
Total revenues from the customer
Yet to define
Position by total revenues for a period