Please enable JavaScript.

Coggle requires JavaScript to display documents.

Push Notification (Promotion/Campaign On-going, Update password alert, Sim…

- - - - [Suggest by Jayson] Once user click on the link given inmail, if device=mobile, redirect you to FRiENDi Apps "Landing Screen',
        else redirect you to website. Welcome message will be show.
        "Welcome! Your account have been successful activated!"
- - - - **Is the data capture from OCR is valid?
        
        Yes
        
        Insert Personal Information Screen
        Email,Contact Number, Shipping Address
        Reference Name, Reference Contact Number
        
        Add On
        Reload / Data Plan
        
        IPAY88
        
        Payment Success. Redirect to 'Sign Up Screen'
        Purchase confirmation email will be send out.
        1. invoice
        2. tracking number
        or
        email + tracking number
        
        1 more item...
        
        Payment Failed. Redirect to "Payment Screen"
        
        No
        
        OCR Screen
        **One FRiENDi number will be allow to perform OCR for maximum 3 times
        
        After 3 times, the data is still not be capture accurately
        IC/passport snapshot will be store in database, and verification need to be done by manually from FRiENDi side
        
        Insert Personal Information
        Email,Contact Number, Name,IC / Passport Number, Address,Shipping Address (if different)
        Reference Name, Reference Contact Number
        
        Add On
        Reload / Data Plan
        
        1 more item...
        
        Data captured is accurate
        
        Insert Personal Information
        Email,Contact Number, Shipping Address
        Reference Name, Reference Contact Number
        
        Add On
        Reload / Data Plan
        
        1 more item...
- - - - Select Top Up Amount + Insert Phone Number
        
        IPAY88
        
        Payment Failed
        
        Redirect to "Payment Screen"
        
        Payment Success
        
        Redirect to "Home Screen"
    - - Update Info
        
        Update confirmation message.
        
        "Your info has been updated"
      - Update Password
        Password, Retype Password
        if password and retype password is not equal, unable to proceed
        else proceed to next screen
        
        OTP verification
        
        Valid OTP. Update Password Success. Redirect to "Home Screen" :
        
        Invalid OTP. Alert sms/email will be send over to owner. Redirect user to "Landing Screen"
    - - Select Plan
        All the plan details will be displayed
        
        Select Payment Type
        
        Pay by Account Credit
        
        Payment Failed Screen
        " Insufficient credit."
        
        IPAY88
        
        Payment Failed. Redirect back to "Payment by Online Banking /Debit or Credit Card Screen"
        
        Payment Success.Redirect to "Home Screen"
        
        Payment Success. Redirect to "Home Screen"
        
        IPAY88
        
        Payment Success. Redirect to "Home Screen"
        
        Payment Failed. Redirect to "Select Payment Type Screen"
    - - Display Hotline Number + Support Enquiry Form
        
        Column: Name, Contact, Support Type, Message
        
        Confirmation Screen
        "Thank you for you enquiry. We will get back to you via email soon"
        
        Redirect to "Home Screen"
    - - Reward Screen
        Reward can be filter base on reward type & location
        
        Redeem Failed. Redirect to "Reward Screen"
        
        Redeem Success. Redirect to "Home Screen"
        Voucher code will be save to "Voucher Wallet"
- - - - [Suggest by Jayson] Once user click on the link given inmail, if device=mobile, user will be redirect to FRiENDI Apps (Reset Password Screen), else if device is not equal to mobile, will redirect user to website (Reset Password Page).
        
        Enter New Password, Retype New Password
        
        Reset Password Screen
        If New Password not equal to Retype New Password, unable to proceed, else proceed and show "Update Password Success message
- - - - ** Is the data capture from OCR is valid?
        
        Yes
        
        Insert personal Information + shipping address
        Email,Contact Number, Shipping Address
        Reference Name, Reference Contact Number
        
        Add On
        Reload / Data Plan
        
        IPAY88
        
        Payment Success. Direct you to 'Sign Up Screen'
        
        1 more item...
        
        Payment Failed
        
        1 more item...
        
        No
        
        OCR Screen
        **One FRiENDi number will be allow to perform OCR for maximum 3 times
        
        After 3 times, the data is still not be capture accurately
        IC/passport snapshot will be store in database, and verification need to be done by manually from FRiENDi side
        
        Insert personal information + shipping address
        Email, Contact Number, Name,IC / Passport Number, Address, Shipping Address
        Reference Name, Reference Contact Number
        
        Add On
        Reload / Data Plan
        
        1 more item...
        
        Data captured is accurate
        
        Insert Personal Information
        Email, Contact Number, Shipping Address
        Reference, Name, Reference Contact Number
        
        Add On
        Reload / Data Plan
        
        1 more item...