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October (P&C (L&D (Basic skill training (Excel), PM Software…
October
Ops
Procurement for PEG Market Day
Complete SN Shipment
Sales
Telesales
Building Prospects pipeline
Prepare training for agents
Direct Sales
Recruit DSR, especially in cocoa season
Community agent preparation
HSO looking for prospect to be reflected in KPI
DSR analytics with the app data
Q3 survey with DSR/SFM
P&C
HR
Recruitments
Rollout of Updated handbook
Events
Management Offsite
PEG Walk
L&D
Basic skill training (Excel)
PM Software training
Performance reviews
Projects
2019 Budget
CX
Upselling
MK Repayment drive
CX Sales skills training
QA
CA screen process
Complaint/Swap Mgt
Rollout of ticketing System
Review/change of swap process
Planning
Q4 KPI and PM
IBPS
Process & Policy reviews
Reporting
DSR App data & sales finance analysis
Cost of bad debt detailed report
Region based analysis
Faulty devices and swaps reporting
Partnership
Partnerships
OSJ
Esoko/Farm Radio
VSLA/ Link GH
Cocoa Season
Trade exhibitions +Mini activations
Radio campaigns
Finance
Tax resolution
2019 Budget
Business Partner Training
Data Engineering
Data Warehouse Project
Dlight -Atlas Alignment
Robodialler