Please enable JavaScript.
Coggle requires JavaScript to display documents.
Student lifecycle review (To begin, we need.... (A sponsor (Some form of…
Student lifecycle review
Drivers
Responses to NSS Scores
Student Engagement Platform (my Surrey)
One-Stop-Shop
To improve collective understanding of processes
Recent project failures (e.g. Student Withdrawals)
Analysis backlog/need to understand requirements to move forward
Improve data integrity
Need to embed continuous improvement culture
Requirements to Deliver
Need for agility
People
Skills
Framework
Framework
Project/programme management
Space in the road-map (limited conflicting priorities)
Expertise
Clear Goals
Identify work-streams
Make sure we are achieving
Ability to Change
Leadership and backing
Process Ownership
Technical resources
Constraints
Scope
Needs clarity
What are the benefits?
What are our objectives?
Too big
Is this worth the resource it requires?
Time - needed faster than we can deliver
Can we even sustain it?
Management - needs dedication
Conflicting priorities
Limited resource available
NSS causing influx of new initiatives which compete for time
Discipline of prioritisation
Stakeholders
Lucy Evans (one-stop-shop)
Harri ap Rees
Craig Lowe
Faculty managers (buy in for process change)
PRSG
Project (e.g. resource) control - who is this?
EBIT?
EB?
To begin, we need....
A problem statement
Clear goals to review throughout
A sponsor
Some form of missive
Influence and cajoling
Secure resource and buy-in
A plan for delivery
Allocated resource
Schedule
Small batches identified to work on
Upskilling
RIE delivery
Process improvement
Time to do it
Project management
Infrastructure
e.g. SharePoint
Admin support
Ongoing comms
Scheduling
PM
Coordinate
Track progress
Report
Behaviour and culture change
Process improvement as an objective
Benefits tracking
Training
Evolve toolkits with projects