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Crisis Management : (The consequences of crisis (can lead to wide-ranging…
Crisis Management :
The consequences of crisis
can lead to wide-ranging symptoms and consequences that are both emotional and physical
Self-confidence issues
intra-organisation conflicts
can lead to organizational integration decreases
the reduce of communicational channels
Ways to recover from crisis
create a contingency plan
"Stop the bleeding"
Begin to Replenish
Get everybody on board
COMMUNICATE CLEARLY AND OFTEN
Cases of crisis:
Country: Hiroshima and Nagasaki
Domestic: Angelina Jolie's depression and bipolarity disorder
Business/personnel: sexual harassment
Business ethics: H&M racism scandal
How to deal with crisis
Be honest with yourself.
Act carefully but quickly.
Stay focused.
Types of crises
On a country level:
currency
unemployment rate
falling production
Internation
border dispute with countries
Domestic:
mental problem
abuse
domestic violence
depression
divorce
moving out
midlife crisis
Business:
Personnel crisis
bankruptcy
financial crisis
How to predict a crisis
what could possible go wrong (avoid the avoidable)
contingency plan
role-play a potential crisis
practice making decisions under stress
The definition of Crisis