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Listening MM (Listening: The process of receiving, constructing meaning…

- - - - Good listening skills also have benefits in our personal lives, including: A greater number of friends, improved self esteem, higher grades at school, better health and general wellbeing.
- - - - Adults spend an average of 70% of their time engaged in some sort of communication, of this an average of 45% is spent listening compared to 30% speaking, 16% reading and 9% writing.
- - - - Pseudo-listening: When we imitate listening and give the appearance of being attentive. We look the other in the eye, nod, smile at the right times but we aren't really listening.
        Sudden changes in topic: When the listener is distracted they may suddenly think about something else that is not related to the topic of the speaker and attempt to change to their new topic.
        Selective listening: Looking for something specific to listen for.
        Defensive listening: Defensive listeners take innocent comments as personal attacks.
        Ambushing: When we listen carefully but only because we are collecting information to attack what the other has said.
        Insulated listening: These listeners avoid certain topics and "insulate" themselves from things they don't want to hear.
        Stage hogging: Try to turn the topic to themselves.
        Daydreaming: Can occur when the listener hears something that sets off a chain of unrelated thoughts in their head.
        Advising: Some people want to jump in early in conversation and start to offer advice before they fully understand the concerns of the speaker.
        Formulating a response: Thinking of something to say and interrupting the speaker with your own thoughts.
        Making assumptions: Assuming you know what somebody is going to say based on preconceived ideas, bias, stereotyping, and previous experiences.