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Crisis management (Possible consequences
of inappropriated
crisis…
Crisis management
definition
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How to deal with crises?
before the crises
Role-play a potantial crisis;
To predict the kind of crisis;
To set up a crises-management team;
Prepare contingency plan;
Issue a warning;
Practise working under stress
during the crisis
To control the flow of information;
To get out there;
To hold the press conference;
Disclose information;
Issue a press releas;
Reasure the poublic;
inform the directors
after the crisis
Work out an action plan;
Analyse the actins you took;
Damage limitation;
To regain credibility;
To restore the confidance
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