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Ch9 (part 2) (Civil Rights Acts and Age Discrimination in Employment Act…

- - - - Superior tells the employee how well or poorly the employee is performing and attempts to persuade the employee to accept the evaluation
      - Supervisor tells the employee about his or her performance and then gives the employee a chance to respond
    - - Employee evaluates own performance and sets own goals; supervisor offers comments and goals are mutually established
    - - Tell-and-sell to communicate administrative decisions
      - Problem-solving to discuss employee-development issues and future goals
    - - Employee is provided feedback from evaluations by his superiors, peers, and subordinates