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Listening (The 10 Principles of Listening (Stop talking, Prepare Yourself…
Listening
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Types of Listening
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Comprehensive Listening
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complimented by sub-messages from non-verbal communication, such as the tone of voice, gestures and other body language.
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Active Listening
fully concentrating on what is being said rather than just passively ‘hearing’ the message of the speaker
Active listening not only means focusing fully on the speaker but also actively showing verbal and non-verbal signs of listening
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