1st Home Owner coach
Road show
Training for bankers last year
nothing since
Jess: Brief out Module early Nov
MAX page with all training content
Depending on line manager
Learning inconsistent
New learning solution needed
AGILE way of Working
Home Owners Crowd
BOHO: Busines owners/ Home owners
1st home coach
1st Home Saver Campaign
get the 2 crowds to agree on end learning
some tool customisation TBA
3 'Stages'
FHS - still saving
FHB - Ready to buy
What it means to be a coach?
Non-mandatory
for new starters and refresher
Become a 'Trusted' coach
part of Brand 'CVP'
CONSISTENCY - MESSAGE
CC + B + includes Mobile Lenders
Call center/ BRanches
How to be a coach for 1st Home Buyers
content signed-off then