1st Home Owner coach

Road show

Training for bankers last year

nothing since

Jess: Brief out Module early Nov

MAX page with all training content

Depending on line manager

Learning inconsistent

New learning solution needed

AGILE way of Working

Home Owners Crowd

BOHO: Busines owners/ Home owners

1st home coach

1st Home Saver Campaign

get the 2 crowds to agree on end learning

some tool customisation TBA

3 'Stages'

FHS - still saving

FHB - Ready to buy

What it means to be a coach?

Non-mandatory

for new starters and refresher

Become a 'Trusted' coach

part of Brand 'CVP'

CONSISTENCY - MESSAGE

CC + B + includes Mobile Lenders

Call center/ BRanches

How to be a coach for 1st Home Buyers

content signed-off then