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Slow T (Delays (Unexpected construction (You're late to your…
Slow T
Delays
Unexpected construction
You're late to your responsibiltiies
Construction often takes too long
If in rush, have to spend money on Uber or Left
Can't do anything about it
Too many people
Doesn't have enough seats for the population of Boston
Sometimes can't get on during rush hour
Starts smelling
ProximiT app isn't accurate at times
End up missing the train
Become annoyed/stressed out
Unhappy commuters
Approx. arrival time don't show up in time
Known to be one of the best apps but doesn't achieve customer satisfaction
Next train can take up to 17 minutes to come
End up wasting time
More people get on the train than necessary
B Green Line is always under construction
BU as too many stops for short distances
Construction takes too long
People get in too slow
Inconsiderate of others
Not enough trains
Everyone starts squishing in