Please enable JavaScript.
Coggle requires JavaScript to display documents.
CRITICAL PERSPECTIVES ON MANAGEMENT AND ORGANISATIONS (Ideal worker (Due…
CRITICAL PERSPECTIVES ON MANAGEMENT AND ORGANISATIONS
Ideal worker
Due to a move towards a 24/7/365 work cycle, employees today are expected to prioritise work ahead of family, personal needs, and even health
Therefore, an 'ideal worker' is one who is totally committed to and always available to fulfill his or her work duties
Employees who embrace this expectation is richly rewarded, especially those performing professional or managerial jobs
Professional identity
Expected: employer expectations and beliefs
Experienced: own expectations and beliefs
Conflicting professional identities
Congruence vs Conflict
If an employees expected and experienced professional identities are in sync and congruent they are unlikely to experience conflict
Large percentage of professionals experience conflict between them
Historically there was a focus on women with young children as being the main cohort of professionals who would experience conflict - however we now know that conflict isn't restricted to them
How to cope with conflict
Professionals cope with conflict by straying from the expected identity
Tools for straying
Seeking assistance in restructuring work
Personally altering the structure of work
Hiding or sharing personal information
They do so by either passing or revealing
Passing
Passing : intentional or accidental misrepresentation of membership in the favoured group (i.e. expected professional identity)
Revealing
Revealing: intentional or accidental disclosure of non-membership in the favoured group (i.e. expected professional identity)
Integrated identity management strategies for multiple audiences:
Combining passing and revealing
Perceived access to formal accomodations
reveal if having access to formal accommodations e.g. (parental leave) pass if not
closeness of relationship
Pass to those more distant and revealing to those more close friends and mentors
Extremity of conflict experienced
When faced with the extreme circumstances in work (e.g. excessively demanding project) or personal life (e.g. death of a close family member) reveal while passing on all other circumstances.
Audience status
Pass to high status while revealing to same status audiences
Organisational mechanisms of identity control
Structure of work
The successful performance of the professional role been contingent upon always prioritising work demands over all other life demands and therefore always being available to the employer
Performance evaluations
Reinforcing the above structure of work by rewarding (e.g. promotions, salary increments, non-monetary rewards- stars) those who fulfill such 'expected' professional identity requirements.
Taken together, the structure of work and the performance evaluation system creates a self-fulfilling prophecy of professionals continuously adopting the 'expected' professional identity.
Tools for straying
Personally altering the structure of work (i.e. passing)
Seeking assistance in restructuring work (i.e. revealing)
Hiding or sharing personal information (i.e. passing and revealing)
Roles identities comprise of goals, values, beliefs, norms