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Chapter 8: Recruitment, selection, and training of workers (Recruitment…
Chapter 8: Recruitment, selection, and training of workers
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Recruitment process
Recruitment: The process from identifying that the business needs to employ someone up to the point at which applications have arrived at the business.
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2) Job description outlines the responsibilities and duties to be carried out by someone employed to a specific job
3) Job specification a document which outlines the requirements, qualifications, expertise, physical characteristics, etc. for a specified job.
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5) Application forms and Cvs/resumes to see which of the applicants match the job specification. They can either send a letter of application or they request an application form from the business, fill it in, and send it back
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Training (used to increase skills, knowledge, and change people's attitudes/raise awareness)
Induction training : An introduction given to a new employee, explaining the firm’s activities, customs and procedures and introducing them to their fellow workers.
advantages
- helps new employees to settle into their job quickly
- may be a legal requirement to give Health and Safety training at the start of a job
- means workers are less likely to make mistakes
disadvantages
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- wages are paid but no work is being done by the worker
- delays the start of the employee commencing their job
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Off-the-job training : Being trained away from the workplace, usually by specialist trainers.
advantages
- a broad range of skills can be taught using these techniques
- if these courses are taught in the evening after work, they are cheaper for the business because the employee will still carry out their normal duties during the day
- the business will only need to pay for the course and it will not lose the output of the employee
- employees may be taught variety of skills, becoming multi-skilled and makes them more versatile
- often uses experts trainers who have up-to-date knowledge of business practices
disadvantages
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- wages are paid but no work is being done
- additional qualifications means it's easier for employees to leave
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sometimes includes the condition of employment, training that will be offered, opportunities for promotion
usually include the level of educational qualifications, the amount of experience and type of experience, special skills, knowledge, or particular aptitude, and personal characteristics
Internal recruitment: when a vacancy is filled by someone who is an existing employee of the business. This way it saves time and money as well as it could be motivating for other employees however it can also create jealousy and rivalry
External recruitment: when a vacancy is filled by someone who isn't an existing employee and will be new to the business. The advertisements could be placed at local newspapers, national newspapers, specialist magazines and journals, recruitment agencies, Job centres run by the government
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Group situation tests: give tasks to applicants to complete in a group situation and the group is observed