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OVERVIEW OF CMM (PROCESS FRAMEWORK (process used in organization that…
OVERVIEW OF CMM
PROCESS FRAMEWORK
process used in organization that align the way do business, address scability and provide a way to incorporate knowledge of to do things better
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QUALITY IMPROVEMENT
- quality improvement must be measured
- enabling quality improvement is a management responsibility
- quality improvement focuses on fixing the process, not the people
- quality improvement is a continuous process
- rewards and incentives are necessary to establish and mainatin an improvement effort
TQM
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the degree to which the needs of the customers are met , now and in the future
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maturity levels ------> process capability
key process areas ------> goals
common features ------> implementation or institutionalization
key practices ------> infrastructure or activities
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- model
- contains the essentials elements of effective processes
- describe an evolutionary improvement path
- mature processes with improved quality and effectiveness
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- identify a cluster of related activities
- defined to reside at a single maturity level
- identify issues that must be addressed to achieve maturity level
- CMM contains essentials elements for effective processes
- SEI - " the quality of a system or product is highly influenced by the quality of the process used to develop and maintain it "
- the application of process management and quality improvement concepts to software development and maintenance
- a guide for evolving toward a culture of engineering excellence
- a model for organizational improvement
- the underlying structure for reliable and consistent software process assessments and software capability evaluations
- setting goals for senior management
- identifying priorities for process improvement
- identifying process capability of organizations
- predicting future process performance of projects
- industry-wide comparisons of the state of the practice
- process capability
- process performance
- process maturity
- the quality of the process used to develop and maintain the quality of system
- premise implies focus on process and product
- value of this premise is visible world-wide in the tqm
