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HRM (Learning step 2 (ch. 4 (What functions do they serve?, Are emotions…
HRM
Learning step 2
ch. 4
- What functions do they serve?
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- What is the difference between emotions and moods?
ch. 2
How do you think that culture affects our perception of emotions? How can managers, in your opinion, effectively manage diversity – including different expressions of emotions?
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Learning step 1_Intro
ch. 1
- What are the major behavioral science disciplines that contribute to OB?
- What are the challenges and opportunities for managers in using OB concepts?
- What are the three levels of analysis in this book's OB model and how are the relations?
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