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What should Shared Tools be doing? (What would we look to others to do?…
What should Shared Tools be doing?
What's in our wheelhouse?
What are we good at today?
Advocating for a better tool set for DoIT tech staff
Investigating emergent tools
Promoting common solutions
Knowledge management among UW technologists
Code management
Code artifact repository
Issue tracking
Web proxy tool for debugging
Status Wiki copies outside of Wikis
Delegated admin of Jira, Wiki, GitLab
Product / feature release notes
Documentation
Where would we like to improve?
Strategic planning
Not settling for "good enough" when we can do "better"
Service change management
Productivity measurement
What would we look to others to do?
Cloud migration
Care and feeding of the apps themselves
User voice
Shareholder voice
Usage metrics
Per user cost
Utilization
Cost benefit