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Communication in a virtual organization (Culture (Knowledge management…
Communication in a virtual organization
Management :
Trust
Power
Leadership
Culture
Productivity, efficiency, performance
Decision-making
Conflict
Tasks
Control
Information technology
Tools
What purposes?
technologization of discourse
Computer-mediated communication
Telecommuting
Management/authority
Control
Manager's expectations of use
Influence on organization
Sense (socio-cognitive processes)
Co-creating understanding
Negotiating meaning
Sharing meaning
Finding evidence
Tasks
Environment
Sense making
Sense giving
Sense demanding
Sense breaking
Distance
Spatial
Dispersed teams
Cross-cultural virtual organization
Experiences
Temporal
Synchronicity
Asynchronicity
Culture
Culture
Trust
Knowledge management
Sharing information/knowledge transfer
Learning
Competence
Virtual competence
Stakeholders?
Problem-solving
Tacit knowledge
Knowledge asymmetries
Sources of information
Assumptions
Media/Means?
Decision-making
Rules & norms
Of communication
Assumptions of
Routines/practices
Expectations
Spatial
Routines/practices
Rules/norms
In-group/Team dynamics
Co-operation/collaboration
Power
Colleagues
Subcultures
Local cultures
Conflict
Rites & rituals
Values
Assumptions
Context
Knowledge about the other person
Situation
Setting
Knowledge
Expectations
of technology use
Competence
Virtual competence
Media/Means
Spatial
Concensus
Stories
Autonomy
Identity
, identification
Truisms
Interpretative resources
System theory
Organization
Teams
Groups
Communication
Language
Metaphors
Frequency
Identification
Silence
Interpreting meaning
Non-verbal
Spontaneity
Using artifacts
Power
IT
Who is talking?
Who initiates communication events?
Distance
Place/environment
Structuring interactions
Patterns
Themes
Emotions
:smiley:
:frowning_face:
:angry:
How
, what, when, with whom, where, how often, for how long...
.
Typical vs. atypical ("I/we always" or "I/we seldom" or "I/we never")
What is organization?