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Emotional Intelligence (Self-management sklls (self-regulation (Extreme…
Emotional Intelligence
Emotional intelligence relationship-management skills
Empathy
Considering others feelings along with additional factors when making decisions
Why empathy?
-Increasing reliance on teams
-Rapid rate of globalisation
-War on talent (i.e. mentoring and coaching)
Social Skills
Culmination of other dimensions of emotional intelligence - allows competency in other dimensions to be employed
A core task of being a leader is ‘managing relationships’ with others – above, parallel, and below
Being friendly – but with a specific purpose – influencing people to move in the same direction as you
Those with strong social skills:
Wide network within and outside organisation
Find it easy to establish common ground with a diverse range of people
Self-management sklls
self-regulation
Extreme displays of negative emotion not conducive for effective leadership
Not bound or controlled by feelings, ability to use their feelings to their advantage
Motivation - within effective leaders
achieve beyond expectations, achieve for the sake of achievement and not external rewards, attempt to raise performance bar and track progress
Better equipped to deal with failure
self-awareness
Self aware individuals -
Deep understanding of one’s emotions, strengths, weaknesses, needs, and drives,
Understand how their feelings affect them, others, and their job performance
Solid understanding of their values and goals
Are never over critical or unrealistically optimistic - value honesty
Identifying self-awareindividuals
Ability to speak accurately and openly about their emotions and the impact they have on their work
Frank in admitting failure
Recognise and highlight their limitations as well as strengths
Can emotional intelligence be learned?
Genetic component
The limbic system learns best through motivation, extended practice and feedback
Training the limbic system takes a lot longer than training the neocortex governing analytical and technical ability
A product of the brain's limbic system governing feelings, impulses,and drives
Nature also play a significant role
Emotional intelligence increase with age
However, age does not guarantee heightened emotional intelligence
Requires sincere desire and commitment from the learner
Easier to learn regression analysis than empathy
What is emotional intelligence?
What is it?
Emotional intelligence refers to the competencies related to one's ability to recognize, understand and manage their own emotions as well as others they interact with
Effective leaders are known to have unique traits
Determination
Vision
Intelligence
However, it is found that these traits are insufficient in achieving success at an organisational level
Why the need for it?
IQ alone does not predict effective leadership and therefore organisational success
At the upper echelons of the organisation, technical competencies are of lower importance
Evidence supports a positive relationship between emotional intelligence and leadership/organisational performance
Emotional intelligence can be learned by managers through training
Perennial difficulties associated with 'identifying' those with 'potential' to become leaders withing organisations