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Emotional Intelligence (Why is there a need for Emotional Intelligence…
Emotional Intelligence
What is emotional intelligence?
Definition: Refers to competencies related to one's ability to recognise, understand and manage their own emotions as well as those of others they interact with
What makes effective leaders?
Research has been done that says effective leadership doesn't come from just a high IQ or educational status.
Traits Theories
: suggests effective leaders have unique traits, such as intelligence, determination and vision. These theories stem from the belief that innate/born/natural traits are what makes effective leaders. n
Other theories that counter trait theory:
Behavioural theory + Contingency theory
These theories believe that found simple possession of such traits to be insufficient for achieving success at an organisational-level
Why is there a need for Emotional Intelligence
manager can be trained on emotional intelligence through structured long-term training programs
Empirical evidence
due to the lower technical competencies
difficult to "identity" the potential leader in the organisation
due to can not predict effective leadership lead to cannot make the success for organisation
Emotional Intelligence: Self-Management Skills
Self-Regulation
extreme displays of negative emotion unlikely to result in effective leadership
those with self-regulation are not bound or controlled by their feelings
they are able to control their feelings and use them to their advantage
why does self-regulation matter?
leaders in control over their feelings are more likely to create a trusting and inclusive work environment
in highly volatile environments where ones adaptability dictates survival and success, self-regulations enhance ones adaptability to change
can lead to greater integrity in leaders
Motivation
Desire to achieve beyond expectations
Want to achieve for the sake of achievement, not necessarily for the sake of external rewards
Are better equipped to deal with failure
Have a strong passion for what they do
Self-Awareness
Individuals have...
have a deep understanding of emotions, strengths, weaknesses, needs, and drives
are neither overly critical or unrealistically optimistic - they value honesty with oneself as well as with others
understand how their feeling affect them, others and their job performance
have a solid understanding of their values and goals
Identifying Self-Aware Individuals
ability to speak accurately and openly about their emotions and the impact they have on their work
frank in admitting failure
recognise and highlight their limitations as well as their strengths
https://youtu.be/iDnV7scCseg
IQ tells you what you can do, but not how you will do it
Making time to reflect on yourself
Aligning yourself with your own sense of purpose, meaning and values
Emotional Intelligence: Relationship-Management Skills
Empathy
Thoughtfully considering others feelings when making decisions, which is achieved by being able to understand the emotional makeup of other people
Managers with empathy have an expertise in building and retaining talent
Social Skill
Leaders with social skill have the proficiency in managing relationships and building networks
Have the ability to find common ground with others (networking) and build rapport
Can emotional intelligence be learned?
Genetic component to emotional intelligence
The limbic system learns best through motivation,
extended practice, and feedback
Emotional intelligence a product of the brain’s limbic
system governing feelings, impulses, and drives
Training the limbic system takes a lot longer than training the neocortex governing analytical and technical ability
Nurture also play a significant role
However, age does not guarantee heightened emotional intelligence
Requires sincere desire and commitment from the learner
Emotional intelligence increases with age(i.e. maturity)
Easier to learn regression analysis than empathy!
