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Emotional Intelligence (the need for emotional intelligence (At the upper…
Emotional Intelligence
Definiton
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Emotional intelligence refers to competencies related to one’s ability to recognize, understand and manage their own emotions as well as those of others they interact with
Trait theories suggested that effective leaders have unique traits – intelligence, determination, vision
However, the behavioural and contingency theories found simple possession of such traits to be insufficient for achieving success at organisational-level
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