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Emotional Intelligence (What is emotional intelligence? (Why the need for…
Emotional Intelligence
What is emotional intelligence?
Emotional intelligence refers to competencies related to one’s ability to recognize, understand and manage their own emotions as well as those of others they interact with
Researchers have been examining factors that make effective leaders for decades
Trait theories suggested that effective leaders have unique traits – intelligence, determination, vision
Why the need for emotional intelligence?
IQ alone does not predict effective leadership and therefore organisational success
Perennial difficulties associated with ‘identifying’ those with ‘potential’ to become leaders within organisations
At the upper echelons of organisations, technical competencies are of lower importance
Empirical evidence that supports a positive relationship between emotional intelligence and leader/organisational performance
Emotional intelligence can be learned - managers can be trained on emotional intelligence through structured long-term training programs
Emotional intelligence – self-management skills
Self-Awareness
Self-Regulation
Motivation
Emotional intelligence relationship-management skills
Empathy
Thoughtfully considering other’s feelings along with additional factors when making decisions
Social skill
Culmination of other dimensions of emotional intelligence - allows competency in other dimensions to be employed
A core task of being a leader is ‘managing relationships’ with others – above, parallel, and below
Can emotional intelligence be learned?
Genetic component to emotional intelligence
Emotional intelligence a product of the brain’s limbic
system governing feelings, impulses, and drives
The limbic system learns best through motivation,
extended practice, and feedback
Nurture also play a significant role
Emotional intelligence increases with age(i.e. maturity)
– However,age does no tguarantee heightened emotional intelligence