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Emotional Intelligence (What is it ? (traits that firms believe are…

- - - - controlling one's actions and not letting emotions cloud this ability
      - trustworthy
      - open to change and vagueness
    - - can recognise own moods and not be controlled by them
        
        understands these moods, as well as what drives them and why
      - self-confident individuals who are able to assess their own work realistically
      - is not deterred by own failure
    - - interest in work that's more important than monetary rewards
      - enthusiastic about work
      - optimistic
      - persistent even in the face of failure
      - has a strong drive to achieve
  - - - considering other's feelings along with additional factors when making decision
        
        Why?
        
        increasing reliance of globalisation
        
        rapid rate of globalisation
        
        war on talent
    - - 'managing relationship' with others.
      - being friendly- but with a specific purpose