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Project Scope (Office 365 (Exchange Online (Hybrid Management # (Mail…
Project Scope
Office 365
Exchange Online
Hybrid Management
#
Mail Deliver
SharePoint Online
OneDrive for Enterprise
Skype for Business Online
Tenant Admin
Role Based Access
Reporting
Email Service Reports / Outages
Service Management
Customers - Service Now
Serivce Provider to Utilise Current incident Management system
Service Provider to use the Current Workflow management system
Customers - Process
Reduced Risk
Reduced Complexity
Reduce Legal Costs
Customers - Governance
No Changes to AS IS Systems
New Remedy Solution
Development Required
Additional Cost
Additional Complication
Might not be require in the Long Run
Private Cloud Migration
Required?
VM Migration
Testing
Dev
UAT
PROD
Physical Service Migration
P2V Conversion
Cost
Cost Saving # If migrating away at a later date
Tooling Cost CAL
Not Required
Support As Is Environment
Greater Cost Saving
No tooling Required
Quicker Onboarding into Service
Less Risk
Reduce Complication
No Change to Process
3 Year Term of Service
FrameWork Aggreement
Standard T&C's
Project Work
Scope of Works
Seperate Schedules
Change Managed
Confirmed Scope
End Date Required
All Work signed off as completed
Then moved to Managed Service
Seperate T&C's (If Required)
Reduced Long Term Risk
AWS
Supported
Onboarded Config
Exported Config
#
Accepted Config
Changes via Change Control
Possible Financial Implications
Change Management will require Financial Sign Off
Service Provider not responsible for AWS charges
Unsupported
Changes from Approved Supported Config
Issue Management
Check Current Config Against Exported Config
ERP
New ERP
#
Customer Responsible for Application
Data Support Only?
Hosted in AWS
Old ERP
Old Data Only
Retention Period?
No Customer Access Required
Who will require Access?
Legal Search Required
Legal Search Export?
Archive Only?
Security
Antivirus
Server Configuration Management
Pattern File Updates / Auto
Pattern File Updates Manual (out of scope)
Client Reporting
Via Server Console
Client Issues Out of Scope
Outbreak Alerts
Email / Service Now
Auditing
Active Directory
Group Policy Audit
Powershell Export
Password Change Report
Last Login Report
Disabled Accounts
Role Based Admin
Servers
Current Solution
Windows
SCCM
Reports
Compliance Scanning
Local Administrator Password Solution (LAPS)
Linux?
Networking
Firewall Management Required?
Access Reporting Required?
Intrusion Protection Required?
WAN Management Required?
Lease Line provider Management Required?
Azure
Azure AD
#
AADSync
Sync Reports
Timescale alerts
Sync Errors
Reports
Management
Sync Rules
Exclutions?
Federation Services
Monitoring
Support
Compliance Centre
Complaince Search
DLP Management
Digital Signing
Auditing
Standard Azure Reports?
Souja (Secure Environment)
Required?
Local Support Only?
OffShore Resource Allowed?
Seperation of Data Services & Application
Onboarding Config
Required?
Exchange Rules?