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Job Management System (Stakeholders (TL (Job Assignment', Resource…
Job Management System
Stakeholders
TL
Job Assignment'
Resource Management
Job Execution
Timekeeping
PTE
Time Entry
Job Monitoring
Admin
KPO Monitoring
Trend analysis
Red Flag monitoring
Time Management System
Timesheet
Requests
Approvals by TLs
Data Analysis
Reports Schedule
Monthly
Quarterly
Yearly
Key performance Objectives
PTE Count
Utilization
Product Count
JSR
More...
PPP
Role based Dashboards
Job Assignment
Access : Admin, TL, PTE
JSR
Access: Admin
CashFlow Dashboard
Access : Admin
TAT
Access: Admin, TL
CP Ticket management
TL
Uploads Product Request
Dashboard
Status of PTEs
Competency Matrix for PTEs
Ticket Assignment to PTEs