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Change Management (Organizational Change (Techniques to Gain Commitment,…
Change Management
Organizational Change
Techniques to Gain Commitment
Techniques to Overcome Organizational Barriers
Necessary Organizational Structure for Deployment
Communications with Management
Organizational Culture Change Techniques
Public Speaking
Communicating Change
Kickoff Meeting
Recognition & Celebration
Interviewing
Focus Groups
Change Management Models
Kotter's 8 Steps
ACTS Model
ADKAR
Competing Framework
Training Design & Delivery
Needs Analysis
Training Plan Elements
Training Materials & Curriculum Development
Training Material Sources
Adult Learning Theory
Integration
Training Delivery
Training Program Effectiveness
Technical Writing
Business Case
Policies
SOPs & Work Instructions
Executive Summaries
Implementation
Stakeholder Analysis
Readiness Assessment
Communication Plans
Barriers to Change
Organizational Feedback
The "Voices"
Capturing & Assessing Feedback
Organizational Performance Metrics
Financial Measures
Revenue Growth
Market Share
Margin
Cost of Quality (COQ)
Net Present Value (NPV)
Return on Investment (ROI)
Business Performance Measures
Coaching & Mentoring
Executives and Champions
Scoping and Resourcing
Executive Reviews
Leadership & Communication
Feedback
Teams & Individuals
Belt Coaching & Mentoring
Project Reviews
Team Facilitation & Meeting Management
Non-Belt Coach & Mentoring