The Characteristics for Effective Business Communication
Make effective use of grapevine A grapevine is a form of informal communication. It arises due to the co-existence of people.
Multiple Channels of Communication is a means of communication that is available to an organization or individual. The following are common types of communication channel. For example meeting, events, messages and documentation.
Feedback
when outputs of a system are routed back as inputs as part of a chain of cause-and-effect that forms a circuit or loop.[2] The system can then be said to feed back into itself. The notion of cause-and-effect has to be handled carefully when applied to feedback systems:
COMPLETENESS
To be effective, communication should be complete, i.e. it should include all the information the recipient needs to evaluate its content, solve a problem or make a decision. Complete communication reduces the need for follow-up questions and answers, and improves the quality of the overall communication process.
Modify The Messages According To The Audience
CONCISENESS
Conciseness is not about keeping the message short, but rather about keeping it to a point. Conciseness in communication happens when the message does not include any redundant or irrelevant information. Concise communication prompts a better understanding of the message, because the recipient can focus on the key points and does not get distracted by a wealth of minor details.
Empathy is understanding another person's situation and relating to his emotions. Even if you are a naturally empathetic person, empathy in business communication can often be lost in the process of getting the job done. After all, business decisions and management issues are based on facts, not emotions
To do this, you tailor the content, the structure and, most importantly, your delivery style to your audience.
Prepare content, style and visuals to suit the audience.
Have a clear objective.
Tailoring content, style and visuals.
What does your audience want?
Structuring your presentation.
Conclusion.
Clarity of Purpose is critical in business communication, where messages are continuously conveyed over different media to many audiences. Technology and globalization makes business communication more complex, even for a small business that might be challenged to control internal and external messaging.
4 Ways to Make Grapevine Effective
Survey for Decision Making
Fill in the blank
Performance Improvement
Enhance relationships