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characteristics for effective business :<3: communication (Clarity of…
characteristics for effective business :<3: communication
Clarity of purpose
:smiley:
Clarity is the path that meaningful causes follow to achieve a successful communication and design strategy, to see the big picture now and help define how to best connect their mission with their audience
Completeness
:fountain_pen:
The communication must be complete. It should convey all facts required by the audience. The sender of the message must take into consideration the receiver’s mind set and convey the message accordingly.
Conciseness
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Conciseness means wordiness, i.e, communicating what you want to convey in least possible words without forgoing the other C’s of communication. Conciseness is a necessity for effective communication.
Feedback
:red_flag:
Feedback is your audience’s response; it enables you to evaluate the effectiveness of your message. If your audience doesn’t understand what you mean, you can tell by the response and then refine the message accordingly.
Empathy
:explode:
Empathy helps us to communicate our ideas in a way that makes sense to others, and it helps us understand others when they communicate with us. It is one of the foundational building blocks of great social interaction and, quite obviously, powerful stuff.
Modify the message according to the audience
:<3:
In developing your main message, you will learn that an effective message should be: :check:
Memorable and repeatable :check:
Clear :check:
Short and concise :check:
Persuasive and relevant :check:
Credible :check:
Action-oriented : :check:
Multiple channels of communication
:black_flag:
Technology has empowered the consumer, putting him in the driver’s seat 24/7. In other words it is the customer who decides when and how to interact during a business relationship. This could be with a bank, an insurance company, a telecommunications organization a utilities group or any other entity. However if a consumer receives a message that is not relevant to him, or via the wrong media or at the wrong time, his customer experience will be far from optimal.
Make effective use of grapevine
:tada:
Grapevine is surely a relaxed station of business communication. This managing can use grapevine in order to complement the formal programs of transmission. Although this holds some extent of attempt in addition to distortion, Endeavour’s is usually meant to accurate this. Ignoring the grapevine is usually it will always be in order to overlook a valuable supply of transmission