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Managing Information & Decision-Making WEEK6 (Managerial problems…
Managing Information &
Decision-Making
WEEK6
POLC, information and
decision-making
Decision-making influenced by sources, quality,
and reliability of information
Ability to engage in critical thinking, analysis, and
reflection determines how well one makes
decisions based on available information
How do managers arrive at
decisions?
Rationality
Bounded rationality
Intuition
Intuition:
a product of
Previous
Experience
“Gut-Level本能
Feeling”
Accumulated
Judgment
Managerial problems and
decisions
Well structured problems and programmed
decisions
– Structured problems are easily defined
– Programmed decisions are those handled by a
routine approach
Un-structured problems and non-programmed
decisions
– Un-structured problems are new or unusual
– Non-programmed decisions need a custom
approach
Group Decision-making
Advantages
• More complete information & knowledge
• More diverse alternatives
• Increases acceptance of a solution
• Increase legitimacy
Disadvantages
• Time consuming
• Minority domination
• Pressure to conform
• Ambiguous responsibility
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