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Chapter 13 (Monitor Stakeholder Engagement (Keep an eye on their needs,…

- - - - Data Analysis
        
        Step 1: Identify potential stakeholders and relevant info like roles in proj, dept, interests, knowledge levels, expectations, influence levels
        
        Step 2: Potential impact/support, prioritise key stakeholders, efficient use of effort to comm and manage them
        
        Step 3: Assess how key stakeholders will react/respond in various situations to influence them
      - Data Representation
        
        Power-Stakeholder's lvl of authority
        
        Impact-Ability to affect changes to project's planning/execution
        
        Interest-Level of concern regarding proj outcome
        
        Influence-Lvl of active involvement in proj
        
        Manage Power and interest
        
        Monitor (Low power low interest)
        
        Comm through email, status report
        
        Spend less time
        
        Manage Closely (High power high interest)
        
        Regular personal interaction: Formal meeting, convo, status report
        
        Cultivate interpersonal r/s
        
        Keep Satisfied (High power low interest)
        
        Occasional in-person contact
        
        Leave good impression on proj
        
        Comm through email, status report
        
        Keep Informed (Low power high interest)
        
        Personal interaction like above
        
        Cultivate working r/s
        
        Always be available to respond to request
      - Data gathering
      - Meetings
      - Expert Judgment
    - - Change Requests
      - Stakeholder Register
      - PMGT upd
      - Proj Doc Upd
    - - Same old
      - Business doc
      - Agreements
  - - - Involvement
      - Interdependencies
      - Interests
      - Influence
      - Impact on success
- - - - Data Gathering
      - Data Analysis
      - Expert Judgment
      - Decision Making
      - Data Representation
        
        <title> assessment matrix
        
        Compare engagement lvl of all stakeholders with planned engagement lvl for proj success
        
        Categories
        
        Resistant: Aware of <look above> and resistant to change
        
        Neutral: Aware of proj, neither supportive nor resistant
        
        Unaware: Unaware of proj. and potential impact
        
        Supportive: Aware of <look above> and supportive of change
        
        Leading : Aware of <look above> and actively engaged in ensuring success of proj
        
        C-Current, D-Desired
        
        Can be moved due to power, influence, impact and salience
      - Meetings
    - - Stakeholders Mgt Plan
        
        Find strategies and actions that promote productive involvement of stakeholders in decision making and execution
        
        Includes
        
        Desired and current engagement level of stakholders
        
        Scope and impact of change to them
        
        Stakeholder Registry
        
        Comm requirements
        
        Info to distribute to them
        
        Assumptions with accuracy and relevancy
    - - Same old
      - Agreements
      - Charter