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Chapter 10 (Manage Communications (T&T (Proj Reporting, Interpersonal,…

- - - - Circulated to stakeholders through this process.
      - eg. proj status, cost, resource, quality report, trend lines, forecast, graphs
      - Involve activities where info must be created, distributed, acknowledged and understood
  - - - Presentation tech: Body language, visual aids
      - Facilitation tech-Build consensus and overcome obstacles
      - Writing Style: Active/Passive, word choice
      - Active Listening
      - Choice of media: Writing, email
      - Meeting mgt: Ensure attendance, invite impt ppl, prepare agenda
      - Sender and Receiver Model: Feedback loop for interaction/participation
- - - - Comm Models, Methods, Technology
        
        Models
        
        Message: Encode output
        
        Medium: Thing msg travels through
        
        Encode: Text, sound by device, etc
        
        Noise: Things that interfere with understanding msg
        
        Sender: Initiator of comm
        
        Receiver: Recipient of msg
        
        Decode: Translate msg back in meaningful thoughts
        
        Use of models
        
        Wrong audience, transmission noises, encode/decode mistakes
        
        Avoid common errors through planning and careful tracking of stakeholder comm
      - Interpersonal
        
        Cultural Awareness
        
        Understand diff btwn people, groups, org and adapt comm strategy in content with them
        
        Minimize misunderstanding /miscomm from cultural diff
      - Comm Requirement Analysis
      - Data Representation
      - Expert Judgment
      - Meetings
    - - PMGT plan upd
      - Proj Doc Upd
      - Comm. mgt plan
    - - Charter
      - Same Old