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Chapter 4 (Close Project/Phase (PMI Functions and features (Schedule…

- - - - Acceptance of deliverables by stakeholder/customer
      - all activities to formally complete
  - - - Expert Judgment
      - Data Analysis
      - Meetings
    - - Proj. Doc. Upd
        
        Proj. Doc
        
        Purchase Orders, supplier contract agreement
        
        Technical specification change to repair defects
        
        Operational & Maintenance Manuals
      - Deliverables
        
        Deliverable: Hand over to diff. org. that will operate/maintain/support it
      - Final Report
        
        Proj. Report: Summary of proj. performance, scope met, quality fulfilled, business obj. met
      - OPA (Upd)
    - - (Same Old)
      - Charter
      - Agreements
      - Business Documents
      - Deliverables
      - Procurement doc
- - - - Business Documents
        
        Business Case
        
        Created as a result of: MOTCL+Economical Impact
        
        Give business info to determine proj's investment worth
      - EEF
      - Agreements
      - OPA
    - - Interpersonal and Team skills
      - Expert Judgment
      - Meeting
      - Data Gathering
        
        Interviews: Talk directly to stakeholders
        
        Brainstorming: In grp setting; Gather list of idea in short time
        
        Focus Groups: Bring stakeholders & experts to learn risk/success criteria
    - - Project Charter
        
        Contents:
        
        Measurable Obj+Success criteria
        
        Purpose
        
        High-lvl Requirements, proj. description and risks
        
        Key Deliverables
        
        Summary Milestone Schedule
        
        Summary Budget
        
        Approval Requirements
        
        Exit Criteria
        
        Assign PM, responsibility and authority lvl
        
        Name+Authority of sponsor
      - Assumption Log
- - - - Data Analysis
      - Change Control Tools
      - Meetings
      - Expert Judgment
      - Decision Making
    - - PMGT Plan upd
      - Proj. Doc. upd
      - Improved change requests
    - - Work Performance Reports
      - Change Requests
        
        Types
        
        Preventive: Reduce change of -ve outcomes linked with risks, no mistakes repeated
        
        Defect Repair: Document defects, then repair/replace
        
        Corrective: Align future proj results w/ expected performance and PMGT plan
      - (Same Old)
- - - - Data Gathering
      - Interpersonal and team skills
      - Expert Judgment
      - Meetings
    - - PMGT plan
        
        Contents
        
        Requirements
        
        Schedule
        
        Project Scope
        
        Cost
        
        Quality
        
        Resource
        
        Risk
        
        Procurement
        
        Stakeholder
    - - Output from other processes
      - EEF and OPA
      - Charter
- - - - Deliverables
      - (Same Old)
    - - Knowledge MGT
        
        Manage Project Knowledge
        
        Leadership: Discuss vision, inspire team to focus on knowledge and its obj.
        
        Networking: Informal conn. btwn stakeholders to share tacit/explicit knowledge
        
        Active Listening: Reduce Misunderstanding; Improve Knowledge sharing
      - Info MGT
      - Interpersonal and Team Skills
      - Expert Judgment
    - - Lessons Learnt Register
      - PMGT Plan Update
      - OPA Update
- - - - Meetings
      - Decision making
      - Data Analysis
      - Expert Judgments
    - - Work Performance Report
      - Change Requests
      - PMGT plan upd
      - Proj. Doc upd
    - - (Same Old)
      - Agreements
      - Work Performance Data
- - - - PMGT info system
      - Meeting
      - Expert Judgment
    - - Work Performance Data
        
        Work Performance
        
        Lowest level of details
        
        eg. 1 week behind schedule, overbudget by $20k, 20 change requests made
        
        Data observed, measured, collected during activities
      - Issue Log
      - Deliverable
        
        Deliverables
        
        (Definition), tangible and meets obj
        
        Outcome of phase/proj.
        
        eg. Prototype created, stage done for performance
      - Proj. Doc Update
      - OPA Update
      - Change Request
      - PMGT Plan
    - - PMGT plan
      - Proj Docs
        
        Include
        
        Change Log: Status of change requests
        
        Lesson Learnt Register: Improve performance; Avoid Repeated Mistakes
        
        Milestones List: Milestone schedule-Major event or end of phase
        
        Communications: Performance Report, Deliverable Status
      - Approved change req.
        
        Request Review & Change approved by PM/CCB
      - EEF, OPA