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C3 (a) : Planning for SQA (SQA : Organizational Level Initiatives (Defect…
C3 (a) : Planning for SQA
SQA Plan
Purpose
Record the planning on how quality is to be built and how it is to be evaluated
Provide confidence to customer that the product will be of high quality as agreed between Customer and Supplier
Content
Generally
Goals
SQA task
Standards to be measured to
Procedures
Organizational Structure
Based on IEEE
Purpose
Reference document
Management
Task
Responsibility
Organization
Review and audit
Code control
Supplier control
SQA :
Organizational Level
Initiatives
Process Management
A define software process provide a framework for which staff can use to make decision in an ordely way
Improve communication between staff
Make planning for quality reliable
Aim
To define a standard software process
Ensure that each project use the tailored version standard
Use project result to improve standard process by establishing metric program
Standard Process Definition
Process involve
Identification and documentation of sdlc, method and tools
Develop and maintain tailoring guideline
Guideline for writing process document
Guideline on process release
Activities involve
Develop and maintain organization software process
Identify organizational software process
Document the process
Review and approve process
Software Process Measurement
Why ?
To tune or adjust the standards process to improve and stabilize the performance
Defect Prevention
Why ?
To identify and prioritize defects
To prevent defect from recurring
Perform root cause analysis with preventive action
Defect sources
Project wind up reports
Organizational metrics analysis
Audit and assessment report
Causal analysis
The activity of finding out the cause and classification of defect
Fish bone diagram
Technology Innovation
Aim
Focus on technology changes to improve the capability of QMS
Why ?
To achieve exacting quality standards resulting in decrease defect
To reduce power cycle time and increase process effectiveness
To improve productivity and quality
Improve organization standard processes
Process Change Management
Sources for process change
Finding and recommendation from audit and assessment
Lesson learn from monitoring process activities
Change proposal from staff
Too many process change request mean that QMS process is defective and not stable