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Week 7 (Solutions for social dilemmas (Tools for getting managers on board…

- - - - Cognitive dissonance
      - Mentoring
    - - Self-managed teams
      - Stouffer's combat study- working side-by-side to diminish stereotypes
      - Cross-training
- - - - Occur when the costs of some action are immediate, while the benefits are delayed.
- - - - recognising differences
        
        age
        
        gender
        
        culture
      - understanding, respecting
      - diversity among colleagues, external pp
    - - empathy
      - appreciate differences
      - learning, building from themabout
  - - - Good, open and appropriate communication = essential
      - Adjusted for people's differences
      - Staff, clients and customer inclusive
      - Non- discriminatory
      - Culturally appropriate
- - - - Black men have barely gained ground in corporate management since 1985
      - White women haven't progressed since 2000
  - - - targeted college recruitment, mentoring programmes, self-managed team
      - minority groups (i.e. women, hispanic) still low numbers
      - relied on diversity training to reduce bias
      - companies get better results when they ease up on the tactics
- - - - Article 2 - 'w/o discrimination of any kind'
      - Article 23 - right to work and in favourable and just conditions
    - - Terms and conditions of work
      - Unfair dismissals
- - - - In-group share similar values and interests
      - Easier to communicate with
      - More predictable
      - More trustworthy
    - - Functional distinctions within the organisation
      - Demographic characteristics
    - - Social identity provides dimensions along which the lines of social dilemma conflicts can be drawn