The key findings fit the research objectives and to some extent answered the two primary questions. Nonetheless, it seems more a validation of common knowledge of the problems with case in points to exemplify the insights. Many of the case in points are generic in nature and serve to validate current perceptions of the issues. In fact, if the same approach is used to study a segment other than “the destitute and forgotten members of society, as well as those facing deep poverty” (page 28), the outcomes would be more or less the same. Social issues are pervasive and perpetrators and victims are not confined within the same income space. For examples, the drug abuse connects the rich and the poor in different ways. As the causes as well as the ecosystems of these problems are becoming more complex, we need to begin to think about these problems through more innovative lenses (think more innovative qualitative research methods). Lest the perceptions of the issues themselves become the problems. The suggestions on page 163 is promising. If done meticulously, I am confident that the government, civil and private sector would be able to contribute to providing solutions for a better society in Malaysia. Overall, the report is an excellent starting point to move forward. Congratulations to the team.