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intern (Communication (Difficult Tasks (If you are not sure how to do a…
Communication
Difficult Tasks
If you are not sure how to do a task ASK for help!
Failure mean that you are improving!
Your supervisors know you are learning mistakes are bound to happen
Learning new skills
Ask questions when you are lerning
Pay attention when something new is being thought
Do you have an idea on how to improve the old way of doing things?
Harassment
Communicate harassment as soon as it happens
Be respectful!
Watch your language. What is considered funny to someone could be insulting to others.
Punctuality
Be on time
The team is counting on you!
If you are late it could cost you your job!
Being on time shows how responsible you are.
Finish tasks
The team is counting on you doing your part
The company is expecting you to finish the project.
Not finishing a task will delay the business operations.
Call if you cant make it
It gives your manager time to place someone in your area.
Only call in in emergencies people are counting on you.
Be a team player and show up!
Skills
Transferable Skills
Bilingual
Previous call center experience
I am a multitasker and it comes really handy
Obtained Skills
Customer service skills
Toggle between several computer windows
Switching between English and Spanish language
Skills I need
I need to better communicate my needs
I need to learn how to say no to big workloads
I need to include myself in activities
Duties
Job description
Read the job description thoroughly
Ask your manager if there is any other duties you might be responsible for.
Tell your manager when you think you could take on more responsibilities
Go above and beyond
Nothing to do? Ask a coworker if there is anything you can help with.
Volunteer to stay longer if everyone is swamped!
See if there is anything that needs to be done and tell your supervisor.
Team work
Ask your teammates if they need help finishing their tasks
Ask your teammates for help if you are stuck with a task
Show appreciation to your coworkers by getting doughnuts for everyone one Friday
