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(Planning (Motivations (Increases performance, Minimises wastages,…
Planning
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Two types
Informal, oral, not legitimised in writings, less binding
Formal, concrete steps in planning documents created
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Controlling
Taking Action
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Basic corrective action looks at 'how' and 'why' performance deviated prior to taking corrective action
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Measurement
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Approached through statistics reports, oral reports and written reports.
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The process of monitoring, comparing and correcting work performance.
Final link of the four functions of management. Encourages managers to delegate and empower employees, serves as the ability to protect the organisation and its assets
Organising
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- Work specialization
- Departmentalization
- chain of command
- span of control
- centralization/de-centralization
- formalization
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Reading
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Who makes more decisions
Companies that abandon traditional decision making- see an increase in the quality of their decision making
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