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L7: Documentation and Inflight Mgmt (Inflight management concepts…
L7: Documentation and Inflight Mgmt
Patient Class
At polyclinics
At A&E depts in Public hosps
At publid SOCs
At Public hosps
Purpose of Discharge Summary upon discharge
provides details of patients medical condition
Given in case employer or insurer needs it for medical bill processing
Inflight management concepts
Payment VS deposit
Monitoring patient billing
Billing system
Credit assmt
Techniques for ward collection
placing documents in ward (eg)
Bad debt provision
patients w 'F" credit ratings
Bill escalation warning
Patient centric or wardcentric collection
Patient: a team of PSA are in a central location away from patient
Ward: PSA or ward clerks tasked to do patient debt collection
Comparison to hybrid model
Debt containment
MCPS
a secure web based medical benefits and claims processing system that helps SG civil svc to centraly manage and process employee healthcare benefits
The system, integrated with healthcare providers, insurance companies and various gov. agencies has greatly cut down effort and time in medical processes, ultimately enabling public svc employees to enjoy medical benefits.