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Organisational Behaviour (ORGANISATIONAL SYSTEM VARIABLES (2. Human…
Organisational Behaviour
POWER & POLICTICS
BASES
of Power
FORMAL
Legitimate
Coercive
Reward
PERSONAL
Expert
Referent
Power Tactics
[L.R.I.C.E.P.I.P.C]
Exchange
Personal Appeals
Consultation
Ingratiation
Inspirational Appeals
Pressure
Rational Persuasion
Coalitions
Legitimacy
Causes:
Political Behaviour
DEFENSIVE BEHAVIOUR
Avoid Blame
Avoid Change
Avoid Action
IMPRESSION MANAGEMENT
Excuses
Flattery
Conformity
Favours
ORGANISATIONAL SYSTEM VARIABLES
2. Human Resource Policies & Practices
Training & Development Programmes
Performance Evaluation (Appraisal)
Selection Practices
3. Organisational Culture
1. Organisational Structure & design
ORGANIC Model
Low Formalization
Cross-functional teams
Decentralization
Cross-hierarchical teams
Wide spans of control
Free flow of information
MECHANISTIC Model
High formalisation
High Specialisation
Centralization
Rapid Departmentalization
Narrow spans of control
Clear chain of command
4. Work Stress
CAUSES
Organisational
Individual
Environmental
STRATEGIES
Individual
Increasing Physical Excercise
Expanding social support network
Implementing Time Management
Organisational
Training
Use of realistic goals
Improved personnel selection & Job placement
Redesign jobs
Establishment of corporate wellness
Increase employee involvement
Sabboticals
Improve organisational communication