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Engaged: 'excited to go to work on Mondays and fulfilled on…
Engaged: 'excited to go to work on Mondays and fulfilled on Fridays'
lead
people and
manage
things
[
engage
people]
importance of shared
vision
what is the organisation 'selling'?
storytelling
what does your organisation do?
state of
flow
focused attention
clear goals
immediate feedback
challenge/skills ratio
sense of control
rich environment
characteristics of
engagement
benefits
good cognitive functioning
productivity
focus
fulfilment
heath
happinness
contribution
commitment
emotional
connection
long term behaviours
vulnerability
ability to self-regulate
mental representations about others
expectations of others
quality thinking
mindfulness
systems thinking
meditation
to do
DECIDE
what qualities you want from your brains
DESIGN
the experiences that will shape those brains
CREATE
the environments that will encourage those experiences
collaboration
caring relationships
learn through mistakes
empathy
invest in people's growth
[
motivate
people]
express gratitude/ recognition
praise
learn people's
rewards network
threat response
make the most of
neuroplasticity
memory
learning:
"CRANES"
connection
face-to-face
informal opportunities
buddying
recognition
retrieval
attention
maintain state
networks
emotion
sleep
"NEW"
nutrition
exercise
water
delegate effectively
be transparent in setting goals
control
celebrate
[
manage
people]
confidence
/self-confidence
own self-development
have time to develop
influence your role
share information
neuro-friendly culture
certainty
good performance
honest communication
stay in touch
people feel safe
what is your
metaphor
?
TRUST
T
ruth (the whole)
R
eliability
U
nderstand (what is expected of you),
make others understand what you expect
S
how (trust)
T
ransparency
fairness
connection
rewards
influence behaviour
LANDSCAPE FOR
Loss- people are attached to things
Anchoring- creates bias
Norms- other people's behaviour influence us
Default- pre-set options
Salience- attention drawn by novelty and relevance
Commitments- we do what we publicly say we will
Ambassador
ways to deliver a message
who is positioning and sharing the message?
how do receivers perceive it?
Priming
subconscious cues affect our behaviour
smell
sights
words
Emotion- emotional response
Feedback
expectations
rewards
Rewards
Optimism bias
happiness
work better with others
have more energy
be more creative
learn quicker
make better decisions
worry less about making mistakes
use music
how happy are your friends?
quality thinking
growth mindset
flow of flow
environment
minimise personal distractions
collective decision making - group flow
shared goals - to allow creativity about how to get there
good communication -
listen, accept, add
familiarity - common language, shared knowledge
equal participation and skill level - reduce threat response
risk - a little, not too much
sense of control - autonomy
encourage creativity
office layout
novelty, unpredictability, complexity
opportunities
mentoring
shadowing
department swaps
days with clients
time with competitors
dedicate time to improving
be aware of what you know and how it influences how you think
intuition
insights
results
behaviour
CLARIFY
what gets you results
DESIGN
intentionally (internal and external) environments
SHAPE
environment
types
hot network
system 1
automatic behaviour/habit
impressions
feelings
cold network
system 2
effortful mental activities
subjective experience
concentration
choice
environment
alignment in communication
trust
what do we pay
attention
to
productivity
EXTERNAL/INTERNAL
clear goals: what 'great' looks like
feedback -debrief and learn what works
health
sleep
coffee
exercise
meditation