Customer (Paid (Enter your Freshdesk URL: (Get account info from Natero) …
Enter your Freshdesk URL: (Get account info from Natero)
and your email address
Valid and active
Please select any of the below
Add more agent seats
Technical Support Queries?
Convert emails to tickets
Solution article (Email to ticket conversion)
Not receiving emails from your Freshdesk account
Email/Password doesn't match
Please try to reset your password from your login page (Mycompany.freshdesk.com -> Are you an agent -> Reset your password)
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Connect to a live chat agent
Unable to allocate day pass, please contact your account admin
Looks like you are an occasional agent, you would need a day pass to log in to your portal. Please contact your account admin, to purchase a day pass for your login (Option to give the Account admin's name?) . (Link to explain Full time/Occasional agent )
Connect to live chat
Do you want to try our New MINT UI?
Invalid URL Display error message
Valid but suspended
Looks like your account is suspended. Do you want some help in reactivating your account ? Yes/No