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Auckland District Health Board (types of waiting rooms (Buchanan Centre…
Auckland District Health Board
Audience
Families
age groups
65+
children
teens
young adults
adults
single
married
w/ kids
types of waiting rooms
emergency
cancer
Buchanan Centre (intensive rehab)
audience for waiting room more families/friends rather than patients
Rehab Plus (rehab for illness/injury)
current issues
possible solution/direction
Working with plant life
colour theory
seating
separating users
New type of chair design
comfort
how it works in the space and for the user
departments
emergency
newborn
Used for
who
workers
families / friends
patients
time spent
Pre-existing waiting room designs
https://www.dezeen.com/2011/08/29/rethinking-the-waiting-room-by-fuelfor/
Current feel
clinical
sterile
Articles on waiting rooms/user experience
DADS IN BIRTHING CLINICS
http://eds.a.ebscohost.com.ezproxy.massey.ac.nz/eds/detail/detail?vid=1&sid=1da01169-e665-46a6-b9a8-e8c84bf52724%40sessionmgr4009&bdata=JnNpdGU9ZWRzLWxpdmUmc2NvcGU9c2l0ZQ%3d%3d#AN=massey.b3625465&db=cat03987a
general waiting room problems/solutions
Too few chairs with a view to information sources, like the front desk or appointment door
Not enough personal space for belongings
Too little privacy from other people; not enough space for families to gather