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Managerial Communication Week 2 (Who am I? Self-analysis (Self Awareness…
Managerial Communication Week 2
Who am I? Self-analysis
Self Awareness
To develop better relationships
To capitalise on our strengths
To Understand yourself and the way you relate to others
To enable self-improvement
How do I find out about ourselves?
Big 5 personality test
Extroversion
Agreeableness
Conscientious
Neuroticism
Openness to experience
Helps organisations understand what role will suit you best
Social Styles
Assertiveness
Control their emotions: Speak assertively
Emoting
Others see them as creative but unfocused. Show their emotions and speak assertively
Controlling
Control their emotions: Ask questions rather than give orders
Responsiveness
Seen as friendly and warm: Show emotions. ask questions rather than give orders
Myers Briggs type indicator
Introversion and extroversion
Extroverts need overt positive reinforcement (outgoing)
Introverts need time alone to formulate ideas before presenting them
Do you draw energy from outer world or inner-world
Sensing and intuition
Do you prefer to process information in the form of known facts and familiar terms or in the form of possibilities or new potential
Sensing type needs practical explanations of why tasks need to be done and specific directions
Intuition types need big picture explanations
Thinking and feeling
Thinkers: need logical criteria to evaluate
Feelers: Need explanations as to how tasks affect themselves and their feelings, values and worth
Do you prefer to make decisions based on logic or personal values
How does the MBTI apply to organisations today?
Understand themselves and behaviours
Appreciate others and ensure constructive use of differences
Assumptions:
Individuals are locked in or labelled
Opposite types cannot get along
Make a start with personal development
Emotional intelligence
Empathy
To sense, understand and react to other's emotion
Social Skills
Relationship management
Self-Awareness
Ability to read one's emotions